COMMON QUESTIONS
Answers to the most common questions about booking, travel, payments, and policies.
Enter your event details and complete venue address. The site calculates driving distance and travel pricing automatically. We prepare the final agreement; after signing, pay the deposit or pay in full with a 5% discount. Your date is confirmed when the payment clears.
Yes. Standard deposit is 50%. Confirmed bookings require a signed agreement and cleared deposit before your date is held.
Credit card, debit card, and ACH bank transfer through Stripe. All major cards (Visa, Mastercard, American Express, Discover) are accepted.
Folsom, Sacramento, Roseville, El Dorado Hills, and Gold Country, with farther travel considered for the right event and travel fee. Enter the complete venue address to see the automatic travel charge.
Yes. We provide fully insured DJ and audio-visual service. If your venue needs proof of insurance or specific documentation, include that request with your event details.
Additional talent and technical support may be available depending on your date and event. We are developing a trusted partner network and will confirm any added personnel before they become part of your quote or agreement.
As early as possible. Popular dates (summer weekends, holidays) may fill several months in advance. Minimum advance notice is 1 day, though limited-availability bookings may include a last-minute rate adjustment.
Yes. Use the client portal to request changes (time, add-ons, services). Changes are priced and require approval before they take effect.
Cancellation and payment terms are included in your event agreement. Review that document before signing and contact us if you have questions or need to cancel.
Your contact, venue, and event details are used to review and manage your booking. Your portal requires sign-in with your booking email, and payments are handled through Stripe. Contact us with questions about your booking information.
